How Walmart Canada uses a reverse colonization to fulfill its needs for cheap labor while dragging the society down with it.
Since the end of the COVID 19 crisis which in Canada culminated in the "Freedom Convoy" movement and unprecedented crack down on civil liberties there, the Canadian labor market has undergone a visible change. Due to unprecedented level of immigration where almost 1 in 4 people living in Canada are now foreign born the reflective dynamics are also present in the country's retail industry. However nothing represents this phenomenon more sharply then Walmart in the Greater Toronto area. What is startling is that the majority of stores now are largely employing people from the Indian subcontinent and this fact has a direct impact on shopping experience. Not only the issue is with the communication within the stores as many new associates are unable to answer basic questions regarding the customer service but there is a visible increase in the Indian nationalist sentiment that is often presented as validating point for the lowly paid labor force. Not only I have encountered the associates wearing strings that reflect their own caste in the Indian social strata but some have even worn pins of the RSS movement, India most premiere fascist organization that helped elect PM Narendra Modi to power back in 2014.
https://en.wikipedia.org/wiki/Rashtriya_Swayamsevak_Sangh
This issue was brought to attention of management of the Walmart in Toronto where I observed this situation in March of this year but it was ignored with one of the market managers responsible for the operations commenting that this is a part of the Indian celebration of the Holi festival. Obviously nothing stands in the way of profitable cheap labor even when the political view expressed are clear violations of Canada's societal values. After all if the Waffen SS Galizien member can be feted by the highest democratic authority in the country what is preventing the largest foreign retailer in Canada to allow some of its employees to wear fascist insignia while on the job?
The issue of caste discrimination is not new and it follows Indian diaspora and overseas employees anywhere as presented by the issues with Google described in the New Yorker piece in 2022.
https://www.newyorker.com/news/q-and-a/googles-caste-bias-problem
However what Walmart is not doing is drawing the line so it doesn't affect the customers that give it business. I have had a first hand experience of this in Woodstock, Ontario when I recently shopped there. While trying to make a purchase with several 50 cent Canadian coins which are not common but nevertheless a valid tender, I was verbally confronted by the cashier and the supervisor who were both Indian and accused me of not using a Canadian tender to make a purchase. In the subsequent confrontation I was actually told that the coins were fake which is a common occurrence in India where the use of counterfeit cash is rampant. When I brought this issue to the company's management (both the store and regional office) not only my concerns were dismissed but excused "as most people now use credit cards and phones to make a purchase and not cash". Since I was bewildered by this attitude and Walmart's obvious violation of Canadian laws where the Canadian $ is a valid tender and must be accepted for payment, what really got me was an insinuation of racism on my part. It is only because I asked why the Walmart Canada doesn't offer training regarding Canadian valid tender to its cashiers who come from outside of Canada. I was told that it is not part of the employee training and cashiers can learn this while on the job. Yes this is a response I was given, I kid you not!
In other words not only customer can be outright accused of a felony fraud ( payment in counterfeit currency) due to ignorance and bias of the employees but this fact can then be excused and reinforced by the Walmart own store and regional management. I don't think it was Sam Walton's original vision to treat his own customer base with contempt and disrespect even to the point of fraud accusation.
The part of the issue is the Canadian politeness and inability to have an open conversation on what has happened to the Canadian state of mind that traditionally had a reference of treating other people the same way one would like to be treated. In this way the country, slowly but surely, is turning into a socio-political dystopia where the arrogance and ignorance of power percolates down along its self developed caste characteristics separating the haves from the have-nots. And there is no better template to achieve it when the existing caste system can be imported with your own labor force ready to hit the ground running. No English/Francais necessary.
Walmart Canada did not respond to request for interview.